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AtajoLab
Custom development

Adhera

Adhera is a pre-interview platform for membership enrollment. It combines conversational questionnaires with conditional logic, prospect follow-up and a management dashboard for advisors.

The demo runs on a server that sleeps when idle. The first load can take up to a minute.

Adhera advisor dashboard with weekly indicators, applications to review, upcoming interviews, sales funnel and recent activity. Fictional data.
Advisor dashboard overview.

The starting point

In a membership enrollment process, the first conversation with each prospect tends to repeat itself: the same questions, answers scattered across several messages, and details that have to be organized by hand before the interview.

The approach

Prospects complete a step-by-step pre-interview in a conversational format. Questions adapt to their answers, and progress is saved: if they reload the page, they pick up where they left off.

On the other side, advisors get every application organized in a dashboard. From there they assign owners, add notes, flag pending clarifications, schedule interviews and download each record as a PDF.

Questionnaires are edited from the dashboard and published as versions: new conversations use the published version, while earlier ones keep theirs.

Screenshots

Application record in Adhera with status, plan type, location, points to review in the interview and advisor assignment. Fictional data.
Application record.
Pre-interview answers in Adhera with notes and pending clarifications added by the advisor. Fictional data.
Advisor notes and clarifications.

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